IMPORTANT BOOKING INFORMATION 

Thank you for choosing The Shy Horse 

MENU AVAILABILITY

Due to current unpredictable circumstances you may find a few of our menu items are occasionally unavailable. You can rest assured that our teams are working hard to keep our supply running as smoothly as possible and will always endeavour to offer you a suitable alternative. As a result, menu descriptions may not accurately reflect the contents of the dish, so it is important that you speak to a member of the team if you have any special dietary requirements before placing your order.

YOUR SAFETY IS OUR TOP PRIORITY

ENGLAND

It is a personal preference whether guests and team members choose to wear a face covering in our businesses in England. 

SCOTLAND

In Scotland it's mandatory for guests and team members to wear a face covering whilst not seated. This does not apply to children under the age of 5, or to guests and team members with medical exemptions.  

Please note that it is mandatory for all guests to provide contact details for Test and Protect, and if this is not provided, we cannot serve you. Your data will not be used for any other purposes and will be disposed of securely within 21 days of your visit. If you don’t have a mobile phone or an app that allows you to check in, one of our team will be happy to assist you.

Please check Government restrictions on the number of households that can socialise together before you book. From 27th December, we will also be operating a strict table service only basis.

WALES

From 26th December, we will be accepting online bookings for a maximum of six people. For larger groups please contact the business directly.​ We will also be operating on a strict table service only basis.

It's mandatory for guests and team members to wear a face covering whilst not seated. This does not apply to guests and team members with medical exemptions.  

Please note all guests must provide contact details for Test and Trace, and if this is not provided, we cannot serve you. Your data will not be used for any other purposes and will be disposed of securely within 21 days of your visit. If you don’t have a mobile phone or an app that allows you to check in, one of our team will be happy to assist you.

CHILDREN & BABIES

Please include children and babies in the number of guests in your booking.   

SPECIAL REQUESTS

Tell us your seating preference in the special requests box. We will try our best to accommodate you, but we cannot guarantee where your table will be allocated.

Thank you for your co-operation.  We look forward to seeing you soon! 

You can reserve a table now by using our handy booking tool - simply select your date, time and number of guests. You will receive your confirmation by email and text (if you provided a mobile number).

If you require access for a wheelchair, would like a high chair provided, or have any other questions or requests, please contact us directly on 01372 738051 so we can do our best to accommodate you.

You will receive confirmation by email and text if you provided a mobile phone number

To cancel an online booking is easy, just click the link in your booking confirmation email.